Privacy policy

Last Updated: October 26, 2023

Rivorantica ("we," "us," or "our") operates the website rivorantica.com (the "Site"), which specializes in the sale of women's handbags. We are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase.

1. Information We Collect

We collect several types of information from and about users of our Site:

Personal Information You Provide Directly:

  • Contact Details: Such as your name, email address, phone number, and shipping/billing address when you create an account, place an order, or contact us.

  • Payment Information: Credit/debit card details or other financial information necessary to process your transaction. Please note that we use secure third-party payment processors, and we do not store full credit card numbers on our servers.

  • Communication Records: Correspondence when you contact our customer service via email, phone, or contact forms.

  • Account Preferences: Information you provide in your account profile or product reviews.

Information Collected Automatically:

  • Usage Data: Information about your interaction with the Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates/times of your visits.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

  • To process and fulfill your orders, manage your account, and provide customer support.

  • To communicate with you about your orders, our products, services, and promotions (with your consent where required by law).

  • To improve, personalize, and optimize our Site, products, and customer service.

  • To prevent, detect, and investigate fraud, security breaches, and other prohibited or illegal activities.

  • To comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

  • Service Providers: With trusted third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, email delivery, and marketing assistance.

  • Legal Compliance: When required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Rivorantica, our users, or others.

  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, where your information may be transferred as a business asset.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Access and Correction: You can access and update your personal information through your account settings on our Site.

  • Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Even if you opt-out, you will still receive transactional messages related to your orders.

  • Cookies: Most web browsers are set to accept cookies by default. You can usually adjust your browser settings to remove or reject cookies. Please note that doing so may affect the functionality of our Site.

5. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. We take steps to ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

7. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Rivorantica Customer Service

  • Email: bhsource@hotmail.com

  • Phone/WhatsApp: +86 18658194544

  • Mailing Address: Shop 30105, 1st Floor, Building 22, Dangdai Hongfu MOMA Commercial Complex, No. 8 Hancheng South Road, Lianhu District, Xi'an, Shaanxi Province, China.